/* =====================================================================
   comm.css — Module 3.1 · Gedeelde inbox. Drie kolommen met Gmail-/
   WhatsApp-koppelingenbalk, KPI-stuurstrip, SLA-chips, snelacties en
   memo-gele interne memo's. Tokens only.
===================================================================== */

.cm { max-width: 1400px; margin: 0 auto; padding: 26px 32px 48px; }
.cm-kop { margin-bottom: 14px; }
.cm-kop h1 { margin: 2px 0 4px; font-size: 1.35rem; }
.cm-kop p { margin: 0; font-size: .8rem; color: var(--c-ink-2); max-width: 66ch; }
.cm-groen { color: var(--c-groen-d); }

/* koppelingenbalk */
.cm-koppelingen { display: flex; align-items: center; gap: 18px; flex-wrap: wrap; padding: 10px 16px; border-radius: 12px; background: #fff; border: var(--lijndikte) solid var(--c-lijn); margin-bottom: 14px; }
.cm-koppeling { display: inline-flex; align-items: center; gap: 7px; font: 500 .7rem var(--font-ui); color: var(--c-ink-2); }
.cm-koppeling i { width: 8px; height: 8px; border-radius: 50%; background: var(--c-lijn-2); }
.cm-koppeling i.is-groen { background: var(--c-groen); }
.cm-koppeling strong { font-size: .72rem; color: var(--c-ink); }
.cm-koppeling.is-stil { opacity: .7; }
.cm-koppelingen__avg { margin-left: auto; font-size: .58rem; color: var(--c-ink-3); }

/* raster */
.cm-grid { display: grid; grid-template-columns: 330px minmax(360px, 1fr) 290px; overflow: hidden; height: calc(100vh - 320px); min-height: 540px; margin-top: 14px; }
@media (max-width: 1100px) { .cm-grid { grid-template-columns: 1fr; height: auto; } }

/* linkerkolom */
.cm-lijst { display: flex; flex-direction: column; border-right: var(--lijndikte) solid var(--c-lijn); min-width: 0; min-height: 0; }
.cm-lijst__kop { padding: 12px 14px; border-bottom: var(--lijndikte) solid var(--c-lijn); }
.cm-zoek { display: flex; flex-direction: column; gap: 3px; margin-bottom: 9px; }
.cm-zoek input { width: 100%; box-sizing: border-box; padding: 9px 12px; border: 1.5px solid var(--c-lijn-2); border-radius: 9px; font: 600 .76rem var(--font-ui); color: var(--c-ink); background: #fff; }
.cm-boxen, .cm-sorteer { display: flex; gap: 5px; overflow-x: auto; padding-bottom: 2px; }
.cm-sorteer { margin-top: 7px; }
.cm-boxchip { padding: 5px 10px; border-radius: 7px; cursor: pointer; white-space: nowrap; font: 600 .64rem var(--font-ui); border: var(--lijndikte) solid var(--c-lijn-2); background: #fff; color: var(--c-ink-2); }
.cm-boxchip .mono { font-size: .56rem; color: var(--c-ink-3); }
.cm-boxchip.is-actief { border-color: var(--c-ink); background: var(--c-paneel); color: var(--c-ink); font-weight: 700; }
.cm-lijst__scroll { flex: 1; overflow-y: auto; min-height: 0; }
.cm-lijst__teller { padding: 11px 14px; font: 500 .66rem var(--font-ui); color: var(--c-ink-3); }

.cm-rij { position: relative; display: flex; flex-direction: column; gap: 5px; padding: 12px 14px; border-left: 3px solid transparent; border-bottom: var(--lijndikte) solid var(--c-lijn); cursor: pointer; }
.cm-rij:hover { background: var(--c-creme); }
.cm-rij.is-ongelezen { background: color-mix(in srgb, var(--c-groen-t) 35%, #fff); }
.cm-rij.is-actief { border-left-color: var(--c-groen-d); background: var(--c-groen-t); }
.cm-rij__kop { display: flex; align-items: center; gap: 8px; }
.cm-rij__kop strong { flex: 1; min-width: 0; font-size: .78rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cm-ongelezen { width: 7px; height: 7px; border-radius: 50%; background: var(--c-groen-d); flex: none; }
.cm-rij__tijd { font: 500 .62rem var(--font-ui); color: var(--c-ink-3); flex: none; }
.cm-rij__onderwerp { font: 600 .72rem var(--font-ui); color: var(--c-ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cm-rij__snip { font: 400 .68rem var(--font-ui); color: var(--c-ink-3); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cm-rij__voet { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.cm-sla { font-size: .6rem; font-weight: 700; }
.cm-label { display: inline-flex; align-items: center; gap: 4px; font-size: .56rem; font-weight: 600; text-transform: uppercase; }
.cm-label i { width: 6px; height: 6px; border-radius: 50%; }
.cm-pot { font-size: .6rem; font-weight: 700; color: var(--c-ink-2); }
.cm-live { margin-left: auto; font-size: .54rem; font-weight: 600; color: var(--c-terra); }
.cm-avatar { margin-left: auto; width: 22px; height: 22px; border-radius: 50%; background: var(--c-paneel); color: var(--c-ink-2); display: grid; place-items: center; font: 700 .54rem var(--font-ui); flex: none; }
.cm-live + .cm-avatar { margin-left: 0; }
.cm-avatar--leeg { background: none; border: 1.5px dashed var(--c-lijn-2); }
.cm-snel { position: absolute; right: 10px; top: 8px; display: none; gap: 4px; }
.cm-rij:hover .cm-snel { display: flex; }
.cm-snel button { padding: 4px 8px; border-radius: 7px; border: var(--lijndikte) solid var(--c-lijn-2); background: #fff; font: 700 .58rem var(--font-ui); color: var(--c-ink-2); cursor: pointer; }
.cm-snel button:hover { background: var(--c-groen-t); color: var(--c-groen-d); border-color: var(--c-groen); }

/* middenkolom */
.cm-thread { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--c-creme); }
.cm-thread__kop { padding: 14px 18px; border-bottom: var(--lijndikte) solid var(--c-lijn); background: #fff; }
.cm-thread__titel { display: flex; align-items: center; gap: 9px; margin-bottom: 3px; }
.cm-thread__titel strong { font-size: .9rem; flex: 1; min-width: 0; }
.cm-thread__meta { font: 500 .68rem var(--font-ui); color: var(--c-ink-3); }
.cm-thread__meta .mono { font-size: .62rem; }
.cm-collision { padding: 8px 18px; background: var(--c-amber-t); border-bottom: var(--lijndikte) solid var(--c-amber); font: 600 .7rem var(--font-ui); color: var(--c-amber); }
.cm-wavenster { padding: 8px 18px; background: var(--c-terra-t); border-bottom: var(--lijndikte) solid var(--c-terra); font: 600 .7rem var(--font-ui); color: var(--c-terra-d); }
.cm-thread__scroll { flex: 1; overflow-y: auto; padding: 18px; display: flex; flex-direction: column; gap: 12px; min-height: 0; }
.cm-bericht { display: flex; flex-direction: column; gap: 4px; max-width: 76%; align-self: flex-start; }
.cm-bericht.is-uit { align-self: flex-end; }
.cm-bericht > div { padding: 11px 14px; border-radius: 13px 13px 13px 4px; background: #fff; border: var(--lijndikte) solid var(--c-lijn); font: 500 .8rem/1.55 var(--font-ui); }
.cm-bericht.is-uit > div { border-radius: 13px 13px 4px 13px; background: var(--c-groen-t); border-color: var(--c-groen); }
.cm-bericht > span { font: 500 .62rem var(--font-ui); color: var(--c-ink-3); align-self: flex-start; }
.cm-bericht.is-uit > span { align-self: flex-end; }
/* interne memo — memo-geel (huisstijl: alléén interne notities) */
.cm-memo { align-self: stretch; background: var(--c-memo); border: var(--lijndikte) solid var(--c-amber); border-radius: 11px; padding: 11px 14px; }
.cm-memo__kop { display: flex; align-items: center; gap: 7px; margin-bottom: 4px; }
.cm-memo__kop .kicker { color: var(--c-amber); }
.cm-memo__kop strong { font-size: .7rem; color: var(--c-amber); }
.cm-memo__kop span { margin-left: auto; font: 500 .62rem var(--font-ui); color: var(--c-ink-3); }
.cm-memo p { margin: 0; font: 500 .76rem/1.55 var(--font-ui); color: var(--c-ink); }

/* composer */
.cm-composer { border-top: var(--lijndikte) solid var(--c-lijn); background: #fff; padding: 12px 16px; }
.cm-composer.is-memo { background: var(--c-memo); }
.cm-composer__tabs { display: flex; gap: 5px; margin-bottom: 9px; align-items: center; flex-wrap: wrap; }
.cm-composertab { padding: 6px 13px; border-radius: 8px; cursor: pointer; font: 700 .7rem var(--font-ui); border: var(--lijndikte) solid transparent; background: var(--c-paneel); color: var(--c-ink-2); }
.cm-composertab.is-actief { background: var(--c-ink); color: #fff; }
.cm-composertab--memo.is-actief { background: var(--c-amber); color: #fff; }
.cm-composer__rek { flex: 1; }
.cm-composer__veld { display: flex; flex-direction: column; gap: 4px; }
.cm-composer__veld textarea { width: 100%; box-sizing: border-box; min-height: 64px; resize: vertical; padding: 11px 13px; border: 1.5px solid var(--c-lijn-2); border-radius: 10px; font: 500 .8rem/1.5 var(--font-ui); color: var(--c-ink); background: #fff; }
.cm-composer.is-memo textarea { border-color: var(--c-amber); }
.cm-composer__voet { display: flex; align-items: center; gap: 8px; margin-top: 9px; }
.cm-composer__voet > span { font: 500 .66rem/1.4 var(--font-ui); color: var(--c-ink-3); flex: 1; }

/* rechterkolom */
.cm-context { border-left: var(--lijndikte) solid var(--c-lijn); overflow-y: auto; padding: 16px; min-height: 0; }
.cm-context > .kicker { display: block; margin-bottom: 9px; }
.cm-context__warn { color: var(--c-amber) !important; }
.cm-context__naam { display: block; font-size: 1rem; margin-bottom: 2px; }
.cm-context__fase { display: block; font: 500 .68rem var(--font-ui); color: var(--c-ink-3); margin-bottom: 14px; }
.cm-context__duo { display: flex; gap: 8px; margin-bottom: 14px; }
.cm-context__duo > div { flex: 1; padding: 10px; border-radius: 10px; background: var(--c-groen-t); text-align: center; }
.cm-context__duo > div:last-child { background: var(--c-paneel); }
.cm-context__duo strong { display: block; font-size: .95rem; }
.cm-context__feiten { padding: 11px 13px; border-radius: 10px; background: var(--c-creme); margin-bottom: 14px; display: flex; flex-direction: column; gap: 5px; }
.cm-context__feiten > div { display: flex; justify-content: space-between; gap: 8px; font: 500 .7rem var(--font-ui); color: var(--c-ink-3); }
.cm-context__feiten strong { font-weight: 600; color: var(--c-ink); text-align: right; }
.cm-grondslag { font-size: .6rem; color: var(--c-ink-2) !important; }
.cm-context__klantkaart { display: block; text-align: center; margin-bottom: 16px; text-decoration: none; }
.cm-context__uitleg { font: 400 .74rem/1.6 var(--font-ui); color: var(--c-ink-2); margin: 0 0 14px; }
.cm-context__koppel { width: 100%; margin: 10px 0 8px; }
.cm-onthoud { display: flex; align-items: center; gap: 8px; font: 500 .7rem var(--font-ui); color: var(--c-ink-2); cursor: pointer; }
.cm-onthoud input { accent-color: var(--c-groen); }
.cm-tijdlijn { display: flex; flex-direction: column; gap: 9px; }
.cm-tijdlijn__rij { display: flex; gap: 9px; }
.cm-tijdlijn__rij i { width: 30px; height: 30px; border-radius: 8px; flex: none; display: grid; place-items: center; font-size: .74rem; font-style: normal; color: var(--c-groen-d); background: var(--c-groen-t); }
.cm-tijdlijn__rij strong { display: block; font-size: .72rem; }
.cm-tijdlijn__rij span { display: block; font: 400 .64rem var(--font-ui); color: var(--c-ink-2); }
.cm-tijdlijn__rij em { font: 400 .58rem var(--font-mono); font-style: normal; color: var(--c-ink-3); }
.cm-context .bs-sectie { margin-top: 16px; }

/* ===================== 3.2 · Mijn inbox / Telefonie / Stuur-dashboard ===================== */
.cm--smal { max-width: 860px; }
.cm-tabs { display: flex; gap: 6px; align-items: center; }
.cm-tabs .cm-boxchip { text-decoration: none; }
.cm-caserij { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 14px; }

.cm-mijnlijst { overflow: hidden; }
.cm-mijnrij { width: 100%; display: flex; align-items: center; gap: 13px; padding: 14px 18px; border: none; border-bottom: var(--lijndikte) solid var(--c-lijn); background: #fff; cursor: pointer; text-align: left; font-family: var(--font-ui); }
.cm-mijnrij:hover { background: var(--c-creme); }
.cm-mijnrij__ic { width: 32px; height: 32px; border-radius: 9px; flex: none; display: grid; place-items: center; font-size: .78rem; font-style: normal; color: var(--c-groen-d); background: var(--c-groen-t); }
.cm-mijnrij__ic.is-memo { color: var(--c-amber); background: var(--c-memo); }
.cm-mijnrij__ic.is-taak { color: var(--c-groen-d); background: var(--c-paneel); }
.cm-mijnrij__body { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.cm-mijnrij__kop { display: flex; align-items: center; gap: 8px; }
.cm-mijnrij__kop strong { font-size: .78rem; }
.cm-mijnrij__snip { font: 400 .72rem var(--font-ui); color: var(--c-ink-2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cm-mijnrij__wie { font: 500 .62rem var(--font-ui); color: var(--c-ink-3); }
.cm-mijnrij__tijd { font: 500 .66rem var(--font-ui); font-style: normal; color: var(--c-ink-3); flex: none; }

.cm--foon { max-width: 1100px; }
.cm-foongrid { display: grid; grid-template-columns: minmax(0, 1.3fr) 340px; gap: 18px; align-items: start; }
@media (max-width: 1000px) { .cm-foongrid { grid-template-columns: 1fr; } }
.cm-foongrid .kicker { display: block; margin-bottom: 8px; }
.cm-dialer { display: flex; align-items: flex-end; gap: 10px; padding: 12px 14px; margin-bottom: 16px; }
.cm-dialer > .mono { font-size: .9rem; color: var(--c-groen-d); padding-bottom: 12px; }
.cm-dialer__veld { flex: 1; display: flex; flex-direction: column; gap: 3px; }
.cm-dialer__veld input { border: none; font: 600 .8rem var(--font-ui); color: var(--c-ink); background: transparent; padding: 6px 0; }
.cm-foonlog { overflow: hidden; }
.cm-foonrij { display: flex; align-items: flex-start; gap: 13px; padding: 14px 16px; border-bottom: var(--lijndikte) solid var(--c-lijn); }
.cm-foonrij > i { width: 34px; height: 34px; border-radius: 9px; flex: none; display: grid; place-items: center; font-size: .84rem; font-style: normal; color: var(--c-groen-d); background: var(--c-groen-t); }
.cm-foonrij > i.is-gemist { color: var(--c-rood); background: var(--c-rood-t); }
.cm-foonrij__kop { display: flex; align-items: center; gap: 9px; flex-wrap: wrap; margin-bottom: 3px; }
.cm-foonrij__kop strong { font-size: .78rem; }
.cm-foonrij__kop .mono { font-size: .66rem; color: var(--c-ink-3); }
.cm-opname { font-size: .58rem; color: var(--c-groen-d); }
.cm-foonrij__note { display: block; font: 500 .72rem var(--font-ui); color: var(--c-ink-2); }
.cm-foonrij > div > em { font: 500 .62rem var(--font-mono); font-style: normal; color: var(--c-ink-3); }

.cm-belpaneel { position: sticky; top: 12px; background: var(--c-ink); border-radius: 18px; padding: 22px; color: #fff; display: flex; flex-direction: column; gap: 4px; }
.cm-belpaneel__status { display: flex; align-items: center; gap: 8px; font: 600 .6rem var(--font-mono); letter-spacing: .08em; text-transform: uppercase; color: color-mix(in srgb, #fff 65%, transparent); margin-bottom: 14px; }
.cm-belpaneel__status i { width: 9px; height: 9px; border-radius: 50%; background: var(--c-groen); }
.cm-belpaneel__avatar { width: 64px; height: 64px; border-radius: 50%; background: color-mix(in srgb, #fff 12%, transparent); display: grid; place-items: center; font: 800 1.2rem var(--font-ui); margin-bottom: 12px; }
.cm-belpaneel > strong { font-size: 1.1rem; }
.cm-belpaneel__nr { font-size: .76rem; color: color-mix(in srgb, #fff 65%, transparent); margin-bottom: 14px; }
.cm-belpaneel__kaart { background: color-mix(in srgb, #fff 7%, transparent); border-radius: 12px; padding: 13px 15px; margin-bottom: 14px; display: flex; flex-direction: column; gap: 7px; }
.cm-belpaneel__kaart .kicker { color: color-mix(in srgb, #fff 55%, transparent); margin-bottom: 3px; }
.cm-belpaneel__kaart > div { display: flex; justify-content: space-between; gap: 10px; font: 500 .74rem var(--font-ui); }
.cm-belpaneel__kaart span { color: color-mix(in srgb, #fff 60%, transparent); }
.cm-belpaneel__kaart strong { text-align: right; font-weight: 600; }
.cm-belpaneel__verbonden { text-align: center; font: 600 .74rem var(--font-ui); color: var(--c-groen-t); margin-bottom: 12px; }
.cm-belpaneel__acties { display: flex; gap: 10px; }
.cm-belpaneel__acties .btn { flex: 1; }
.cm-ophangknop { background: var(--c-terra); color: #fff; }
.cm-belpaneel--leeg { background: none; border: 1.5px dashed var(--c-lijn-2); color: var(--c-ink-3); text-align: center; align-items: center; gap: 12px; padding: 26px; }
.cm-belpaneel--leeg span { font: 600 .76rem/1.5 var(--font-ui); }

.cm-teams { display: flex; flex-direction: column; gap: 12px; margin-top: 14px; }
.cm-team { padding: 16px 18px; }
.cm-team__rij { display: grid; grid-template-columns: 1.4fr repeat(3, .8fr) auto auto; gap: 12px; align-items: center; }
@media (max-width: 900px) { .cm-team__rij { grid-template-columns: 1fr 1fr; } }
.cm-team__rij > div > strong { display: block; font-size: .88rem; }
.cm-team__rij > div > span { font: 500 .62rem var(--font-ui); color: var(--c-ink-3); }
.cm-amber { color: var(--c-amber); }
.cm-team__agents { display: flex; gap: 16px; flex-wrap: wrap; margin-top: 13px; padding-top: 13px; border-top: var(--lijndikte) solid var(--c-lijn); }
.cm-agent { flex: 1; min-width: 160px; }
.cm-agent__kop { display: flex; justify-content: space-between; margin-bottom: 5px; font: 600 .72rem var(--font-ui); }
.cm-agent__kop .mono { font-size: .62rem; font-weight: 500; color: var(--c-ink-3); }
.cm-agent__lijn { height: 6px; border-radius: var(--radius-pill); background: var(--c-paneel); }
.cm-agent__lijn i { display: block; height: 100%; border-radius: var(--radius-pill); }

/* ==== 3.3 · Intern: berichten & meldingen (WhatsApp-vervanger) ==== */
.cm--intern { max-width: 1400px; }
.cm-intgrid { display: grid; grid-template-columns: 260px minmax(340px, 1fr) 300px; overflow: hidden; height: calc(100vh - 220px); min-height: 560px; margin-top: 14px; }
@media (max-width: 1100px) { .cm-intgrid { grid-template-columns: 1fr; height: auto; } }

.cm-intkanalen { display: flex; flex-direction: column; gap: 2px; padding: 12px 10px; border-right: var(--lijndikte) solid var(--c-lijn); background: var(--c-creme); overflow-y: auto; }
.cm-intkanalen > .kicker { padding: 4px 8px 6px; }
.cm-intkanaal { display: flex; align-items: center; gap: 10px; padding: 9px 11px; border: none; border-radius: 10px; background: transparent; cursor: pointer; text-align: left; font: inherit; }
.cm-intkanaal:hover { background: var(--c-paneel); }
.cm-intkanaal.is-actief { background: var(--c-groen-t); }
.cm-intkanaal__av { width: 30px; height: 30px; border-radius: 8px; flex: none; display: grid; place-items: center; font: 700 .68rem var(--font-mono); color: var(--c-groen-d); background: var(--c-paneel); }
.cm-intkanaal__av.is-dm { border-radius: 50%; font-family: var(--font-ui); }
.cm-intkanaal.is-actief .cm-intkanaal__av { color: #fff; background: var(--c-groen-d); }
.cm-intkanaal__naam { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.cm-intkanaal__naam strong { font-size: .74rem; font-weight: 600; }
.cm-intkanaal__naam strong.is-ongelezen { font-weight: 800; }
.cm-intkanaal__naam span { font: 400 .62rem var(--font-ui); color: var(--c-ink-3); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cm-intkanaal__badge { min-width: 18px; height: 18px; padding: 0 5px; border-radius: var(--radius-pill); background: var(--c-groen-d); color: #fff; font-size: .6rem; font-weight: 700; display: grid; place-items: center; flex: none; }

.cm-intchat { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--c-creme); }
.cm-intchat__kop { padding: 13px 18px; border-bottom: var(--lijndikte) solid var(--c-lijn); background: #fff; }
.cm-intchat__kop strong { display: block; font-size: .9rem; }
.cm-intchat__kop span { font: 500 .68rem var(--font-ui); color: var(--c-ink-3); }
.cm-intchat__feed { flex: 1; overflow-y: auto; min-height: 0; padding: 18px; display: flex; flex-direction: column; gap: 12px; }
.cm-intsys { align-self: center; max-width: 88%; text-align: center; padding: 10px 15px; border-radius: 12px; font: 600 .7rem/1.5 var(--font-ui); color: var(--c-ink-2); background: var(--c-paneel); border: var(--lijndikte) solid var(--c-lijn); }
.cm-intsys.is-cel { color: var(--c-groen-d); background: var(--c-groen-t); border-color: var(--c-groen-d); }
.cm-intsys em { display: block; font-style: normal; font-size: .56rem; color: var(--c-ink-3); margin-top: 3px; }
.cm-intmsg { display: flex; gap: 9px; max-width: 74%; align-self: flex-start; }
.cm-intmsg.is-mijn { align-self: flex-end; flex-direction: row-reverse; }
.cm-intmsg__av { width: 28px; height: 28px; border-radius: 50%; flex: none; display: grid; place-items: center; font: 700 .58rem var(--font-ui); color: #fff; background: var(--c-ink); }
.cm-intmsg.is-mijn .cm-intmsg__av { background: var(--c-groen-d); }
.cm-intmsg__box { padding: 10px 13px; border-radius: 13px 13px 13px 4px; background: #fff; border: var(--lijndikte) solid var(--c-lijn); font: 500 .74rem/1.5 var(--font-ui); }
.cm-intmsg.is-mijn .cm-intmsg__box { border-radius: 13px 13px 4px 13px; background: var(--c-groen-t); border-color: var(--c-groen); }
.cm-intmsg__box.is-mention { border-color: var(--c-amber); }
.cm-intmsg__tag { display: block; font-size: .58rem; font-weight: 700; color: var(--c-amber); margin-bottom: 2px; }
.cm-intmsg__wie { display: block; font: 500 .58rem var(--font-ui); color: var(--c-ink-3); margin-top: 3px; }
.cm-intmsg.is-mijn .cm-intmsg__wie { text-align: right; }
.cm-intchat__voet { display: flex; gap: 9px; align-items: center; padding: 12px 16px; border-top: var(--lijndikte) solid var(--c-lijn); background: #fff; }
.cm-intchat__voet input { flex: 1; box-sizing: border-box; padding: 11px 13px; border: 1.5px solid var(--c-lijn-2); border-radius: 10px; font: 500 .76rem var(--font-ui); color: var(--c-ink); background: #fff; }

.cm-intmeldingen { border-left: var(--lijndikte) solid var(--c-lijn); overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 10px; background: #fff; }
.cm-intmeldingen > .kicker { margin-bottom: 2px; }
.cm-melding { display: flex; gap: 11px; padding: 11px 12px; border: var(--lijndikte) solid var(--c-lijn); border-radius: 11px; }
.cm-melding__ic { width: 30px; height: 30px; border-radius: 8px; flex: none; display: grid; place-items: center; font-size: .72rem; }
.cm-melding__ic.is-amber { color: var(--c-amber); background: var(--c-amber-t); }
.cm-melding__ic.is-groen { color: var(--c-groen-d); background: var(--c-groen-t); }
.cm-melding__ic.is-groen-d { color: #fff; background: var(--c-groen-d); }
.cm-melding__ic.is-terra { color: var(--c-terra-d); background: var(--c-terra-t); }
.cm-melding > div { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.cm-melding strong { font-size: .72rem; }
.cm-melding span { font: 400 .66rem var(--font-ui); color: var(--c-ink-2); }
.cm-melding em { font: 500 .6rem var(--font-ui); font-style: normal; color: var(--c-ink-3); margin-top: 2px; }
.cm-intmeldingen__uitleg { margin: 4px 0 0; font: 400 .66rem/1.55 var(--font-ui); color: var(--c-ink-3); }

/* ==== 3.3 · Broadcasts & sales-feed ==== */
.cm--bc { max-width: 1200px; }
.cm-bcgrid { display: grid; grid-template-columns: 280px minmax(0, 1fr); gap: 18px; align-items: start; margin-top: 14px; }
@media (max-width: 1000px) { .cm-bcgrid { grid-template-columns: 1fr; } }
.cm-bcgrid .kicker { display: block; margin-bottom: 9px; }
.cm-bclijst { display: flex; flex-direction: column; gap: 9px; }
.cm-bckaart { display: flex; flex-direction: column; gap: 6px; align-items: flex-start; padding: 13px 14px; border-radius: 13px; border: 1.5px solid var(--c-lijn); background: #fff; cursor: pointer; text-align: left; font: inherit; }
.cm-bckaart.is-actief { border-color: var(--c-ink); background: var(--c-paneel); }
.cm-bckaart__kop { display: flex; align-items: center; gap: 9px; width: 100%; }
.cm-bckaart__ic { font-size: .9rem; color: var(--c-groen-d); }
.cm-bckaart__kop strong { flex: 1; font-size: .8rem; }
.cm-bckaart__kop i { width: 8px; height: 8px; border-radius: 50%; background: var(--c-lijn-2); }
.cm-bckaart__kop i.is-aan { background: var(--c-groen); }
.cm-bckaart .chip { font-size: .56rem; }
.cm-bckaart__doel { font: 400 .64rem var(--font-ui); color: var(--c-ink-3); }
.cm-bcnieuw { display: block; width: 100%; box-sizing: border-box; margin-top: 10px; padding: 10px 12px; border: 1.5px dashed var(--c-lijn-2); border-radius: 11px; background: transparent; font: 600 .7rem var(--font-ui); color: var(--c-ink-3); text-align: center; cursor: pointer; }
.cm-bcnieuw:hover { color: var(--c-ink); border-color: var(--c-ink-3); }

.cm-bceditor { padding: 20px; }
.cm-bceditor__kop { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.cm-bceditor__kop strong { display: block; font-size: 1rem; }
.cm-bceditor__kop span { font: 500 .7rem var(--font-ui); color: var(--c-ink-3); }
.cm-bceditor__kop .chip { border: none; cursor: pointer; font: 600 .66rem var(--font-ui); }
.cm-bceditor__grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; align-items: start; }
@media (max-width: 900px) { .cm-bceditor__grid { grid-template-columns: 1fr; } }
.cm-bcbieb { display: flex; flex-direction: column; gap: 6px; max-height: 360px; overflow-y: auto; }
.cm-bcveld { display: flex; align-items: center; gap: 10px; padding: 9px 11px; border-radius: 9px; border: var(--lijndikte) solid var(--c-lijn); background: #fff; cursor: pointer; text-align: left; font: inherit; }
.cm-bcveld.is-aan { border-color: var(--c-groen-d); background: var(--c-groen-t); }
.cm-bcveld__box { width: 19px; height: 19px; border-radius: 5px; flex: none; display: grid; place-items: center; border: 1.5px solid var(--c-lijn-2); font-size: .62rem; color: #fff; }
.cm-bcveld.is-aan .cm-bcveld__box { border-color: var(--c-groen-d); background: var(--c-groen-d); }
.cm-bcveld__lbl { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.cm-bcveld__lbl strong { font-size: .72rem; font-weight: 600; }
.cm-bcveld__lbl .mono { font-size: .58rem; color: var(--c-ink-3); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.cm-bcveld .chip { font-size: .54rem; flex: none; }

.cm-bcpreview { background: var(--c-ink); border-radius: 14px; padding: 16px 18px; color: #fff; display: flex; flex-direction: column; gap: 10px; }
.cm-bcpreview > strong { font-size: .8rem; margin-bottom: 2px; }
.cm-bcpreview__regel span { display: block; font: 500 .62rem var(--font-ui); color: color-mix(in srgb, #fff 62%, transparent); }
.cm-bcpreview__regel strong { font-size: .8rem; color: #fff; }
.cm-bcintern { display: flex; align-items: flex-start; gap: 8px; margin-top: 10px; padding: 10px 12px; border-radius: 10px; background: var(--c-amber-t); border: var(--lijndikte) solid var(--c-amber); font: 500 .68rem/1.5 var(--font-ui); color: var(--c-ink); }
.cm-bcintern span { color: var(--c-amber); }
.cm-bctest { width: 100%; margin-top: 12px; justify-content: center; }
.cm-lijstacties { justify-content: flex-end; margin-bottom: 8px; }

/* Eerste-reactie-SLA per kanaal (D4a) */
.cm-eerste { font-size: 10.5px; font-family: var(--font-mono); border-radius: 99px; padding: 1px 8px; border: 1px solid var(--c-lijn); }
.cm-eerste--rood { color: var(--c-rood); border-color: var(--c-rood); font-weight: 700; }
.cm-eerste--terra { color: var(--c-terra); border-color: var(--c-terra); font-weight: 700; }
.cm-eerste--amber { color: var(--c-amber); border-color: var(--c-amber); }
.cm-eerste--groen { color: var(--c-groen-d); }

/* Belscript-paneel (D4c) */
.cm-beluitgaand { display: grid; grid-template-columns: 1fr 1.2fr; gap: 14px; align-items: start; }
.cm-belscript { border: 1px solid var(--c-lijn); border-radius: 12px; padding: 14px 16px; display: flex; flex-direction: column; gap: 10px; background: var(--c-paneel); }
.cm-belscript__kop { display: flex; justify-content: space-between; align-items: center; gap: 10px; }
.cm-belscript__kop select { border: 1px solid var(--c-lijn); border-radius: 10px; padding: 6px 10px; font: inherit; font-size: 12.5px; background: var(--c-paneel); color: var(--c-ink); }
.cm-belscript__stappen { margin: 0; padding-left: 18px; display: flex; flex-direction: column; gap: 6px; }
.cm-belscript__stappen button { border: 0; background: none; font: inherit; font-size: 13px; text-align: left; cursor: pointer; color: var(--c-ink); padding: 0; }
.cm-belscript__stappen li.is-gehad button { color: var(--c-ink-3); text-decoration: line-through; }
.cm-belscript__stappen li.is-nu button { font-weight: 700; color: var(--c-groen-d); }
.cm-belscript__noot { font-size: 11.5px; color: var(--c-ink-2); }

/* ---- Voorbeeld A: opgeruimde kop + Toezicht-lens + gegroepeerde lijst ---- */
.cm-kop2 { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 12px; }
.cm-kop2__titel h1 { margin: 1px 0 0; font-size: 1.2rem; }
.cm-kop2__titel .kicker { display: block; }
.cm-seg-wrap { display: inline-flex; background: var(--c-paneel); border-radius: var(--radius-pill); padding: 3px; gap: 2px; }
.cm-seg { border: 0; background: transparent; font: 600 .66rem var(--font-ui); color: var(--c-ink-2); padding: 6px 12px; border-radius: var(--radius-pill); cursor: pointer; white-space: nowrap; }
.cm-seg b { font: 700 .58rem var(--font-mono); margin-left: 5px; color: var(--c-ink-3); }
.cm-seg.is-actief { background: #fff; color: var(--c-ink); box-shadow: var(--schaduw-tegel); }
.cm-seg.is-actief b { color: var(--c-groen-d); }
.cm-zoek2 { flex: 1 1 200px; min-width: 160px; }
.cm-zoek2 input { width: 100%; padding: 8px 13px; border: var(--lijndikte) solid var(--c-lijn-2); border-radius: 10px; background: #fff; font: 500 .74rem var(--font-ui); color: var(--c-ink); }
.cm-zoek2 input:focus-visible { outline: 3px solid var(--focus-ring); outline-offset: 1px; border-color: var(--c-groen-d); }
.cm-lens { display: inline-flex; background: var(--c-paneel); border-radius: var(--radius-pill); padding: 3px; }
.cm-lensbtn { border: 0; background: transparent; font: 700 .64rem var(--font-ui); color: var(--c-ink-2); padding: 6px 12px; border-radius: var(--radius-pill); cursor: pointer; }
.cm-lensbtn.is-actief { background: #fff; color: var(--c-ink); box-shadow: var(--schaduw-tegel); }
.cm-lensbtn--toez.is-actief { background: var(--c-amber); color: #fff; }
.cm-verbind { display: flex; gap: 12px; align-items: center; margin-left: auto; }
.cm-verbind span { display: flex; align-items: center; gap: 6px; font: 600 .64rem var(--font-ui); color: var(--c-ink-2); }
.cm-verbind i { width: 7px; height: 7px; border-radius: 50%; background: var(--c-groen); }

.cm-toezicht { display: flex; align-items: center; gap: 16px; flex-wrap: wrap; margin: 12px 0 0; padding: 9px 16px;
  background: var(--c-amber-t); border: var(--lijndikte) solid var(--c-amber); border-radius: var(--radius); font: 600 .72rem var(--font-ui); color: var(--c-ink); }
.cm-toezicht__lbl { font: 700 .58rem var(--font-mono); text-transform: uppercase; letter-spacing: .06em; color: var(--c-amber); }
.cm-toezicht__wl b { font-family: var(--font-mono); margin: 0 3px; }
.cm-toezicht__sig { color: var(--c-amber); }
.cm-toezicht button { margin-left: auto; }
.cm-toezicht button[disabled] { opacity: .45; cursor: not-allowed; }

.cm-sec { display: flex; align-items: center; gap: 8px; padding: 10px 15px 5px; font: 700 .58rem var(--font-mono);
  text-transform: uppercase; letter-spacing: .05em; color: var(--c-ink-3); position: sticky; top: 0; background: #fff; z-index: 1; }
.cm-sec__ic { color: var(--c-rood); }
.cm-sec__badge { font: 700 .54rem var(--font-mono); background: var(--c-amber); color: #fff; padding: 1px 7px; border-radius: var(--radius-pill); }
.cm-sec__n { margin-left: auto; color: var(--c-ink-3); }

.cm-lijst__balk { display: flex; align-items: center; gap: 7px; padding: 10px 12px; border-bottom: var(--lijndikte) solid var(--c-lijn); flex-wrap: wrap; }
.cm-lijst__rek { flex: 1; }
.cm-mini { padding: 5px 10px; font-size: .62rem; }
.cm-sugg { display: flex; gap: 7px; flex-wrap: wrap; align-items: center; margin: 0 0 9px; }
.cm-sugg .kicker { align-self: center; }
.cm-suggchip { font: 600 .66rem var(--font-ui); padding: 5px 11px; border-radius: var(--radius-pill);
  border: var(--lijndikte) dashed var(--c-groen); background: var(--c-groen-t); color: var(--c-groen-d); cursor: pointer; }
.cm-suggchip:hover { background: #fff; }
.cm-suggchip:focus-visible { outline: 3px solid var(--focus-ring); outline-offset: 1px; }
.cm-kop2--smal { align-items: center; }
.cm-kop2--smal .cm-caserij { margin: 0; }
.cm-mijn-naar { margin-left: auto; text-decoration: none; }
.cm-sec__ic--at { color: var(--c-groen-d); font-family: var(--font-mono); }
.cm-belpaneel__dossier { display: inline-block; margin-top: 8px; font: 700 .66rem var(--font-ui); color: var(--c-groen-d); text-decoration: none; }
.cm-belpaneel__dossier:hover { text-decoration: underline; }